Frequently Asked Questions

  • DIRECT PRIMARY CARE IS A HEALTHCARE MODEL THAT FOCUSES ON DELIVERING COMPREHENSIVE PRIMARY CARE SERVICES DIRECTLY TO PATIENTS. IT OPERATES OUTSIDE THE CONSTRAINTS OF TRADITIONAL INSURANCE-BASED HEALTHCARE, ALLOWING PHYSICIANS TO OFFER PERSONALIZED CARE WITH LONGER APPOINTMENT TIMES, INCREASED ACCESSIBILITY, AND ENHANCED CONTINUITY OF CARE.

  • UNLIKE TRADITIONAL HEALTHCARE, DPC PRACTICES DO NOT RELY ON INSURANCE FOR PAYMENT. INSTEAD, PATIENTS PAY A MONTHLY OR ANNUAL MEMBERSHIP FEE, WHICH COVERS A WIDE RANGE OF PRIMARY CARE SERVICES. THIS ELIMINATES THE NEED FOR COPAYS, DEDUCTIBLES, AND COMPLEX BILLING PROCESSES, PROVIDING A MORE TRANSPARENT AND AFFORDABLE HEALTHCARE EXPERIENCE.

  • DIRECT PRIMARY CARE PRACTICES OFFER A COMPREHENSIVE RANGE OF PRIMARY CARE SERVICES, INCLUDING ROUTINE CHECK-UPS, PREVENTIVE CARE, CHRONIC DISEASE MANAGEMENT, ACUTE ILLNESS AND INJURY CARE, VACCINATIONS, MINOR PROCEDURES, AND COORDINATION OF CARE WITH SPECIALISTS. ADDITIONALLY, DPC PHYSICIANS OFTEN PROVIDE EXTENDED OFFICE HOURS, TELEMEDICINE CONSULTATIONS, AND 24/7 ACCESS FOR URGENT CONCERNS.

  • YES, DIRECT PRIMARY CARE IS WELL-SUITED FOR INDIVIDUALS WITH PRE-EXISTING CONDITIONS. DPC PHYSICIANS PRIORITIZE THE MANAGEMENT AND PREVENTION OF CHRONIC ILLNESSES, PROVIDING PERSONALIZED CARE PLANS TAILORED TO THE UNIQUE NEEDS OF EACH PATIENT. BY OFFERING LONGER APPOINTMENT TIMES AND ENHANCED ACCESSIBILITY, DPC FOSTERS A PROACTIVE APPROACH TO MANAGING CHRONIC CONDITIONS, RESULTING IN IMPROVED HEALTH OUTCOMES.

  • THE MONTHLY MEMBERSHIP FEE ALLOWS US TO PROVIDE YOU WITH THE ABSOLUTE BEST CARE IMAGINABLE. WITH THIS MODEL, WE'RE ABLE TO SPEND EXTRA TIME WITH OUR PATIENTS: FOCUSING ON THEIR CONCERNS, AND REALLY DIALING IN TO NOT JUST TREATING DISEASE, BUT GOING OVER PREVENTIVE STRATEGIES, BEFORE PROBLEMS STRIKE. WE OFTEN SPEND OVER AN HOUR WITH PATIENTS AT THEIR FIRST VISIT, TALKING ABOUT HOW TO BEST TAILOR A PLAN TO THEIR NEEDS. WE ALSO FIND THAT WHEN THE OFFICE ISN’T STUFFED TO THE BRIM WITH SEVEN-MINUTE VISITS, YOU CAN BE SEEN WHEN YOU NEED TO BE SEEN, WITHOUT THE WAIT.

  • IN A WORLD WHERE DR. GOOGLE DOES A BANG-UP JOB CREATING NEEDLESS ANXIETY, WE BELIEVE IT’S IMPORTANT TO HAVE A TRUSTED DOCTOR IN YOUR CORNER WHO KNOWS YOU—SOMEONE WHO CAN TAKE THE TIME TO HELP YOU FIND THE BEST SOLUTION FOR YOUR NEEDS.

    HAVING A DOCTOR YOU CAN REACH VIA TEXT, PHONE, EMAIL, VIDEO, AND IN-PERSON VISITS MEANS WE CAN BE PROACTIVE, AND GET THINGS SQUARED AWAY BEFORE YOUR PROBLEM BECOMES A PROBLEM. THAT SURPRISE SINUS INFECTION OR UNEXPECTED ISSUE CAN BE TAKEN CARE OF EARLIER, MEANING LESS HASSLE AND FEWER TRIPS TO EMERGENCY DEPARTMENT. EVEN BETTER, THERE’S NO WAITING ROOM INVOLVED.

    WE ALSO KNOW LIFE GETS A LITTLE BUSY SOMETIMES. FOR THE THINGS THAT SLOWLY CREEP UP ON YOU OVER THE YEARS, IT HELPS TO HAVE SOMEONE WORKING BEHIND THE SCENES TO PREVENT DISEASE DECADES DOWN THE ROAD, SO YOU CAN FOCUS ON THE HERE AND NOW.

    FINALLY, WE PLACE AN EMPHASIS NOT JUST ON TREATED DISEASE, BUT ON OPTIMIZING WELLNESS. WE’VE GOT THE BEST JET LAG PROTOCOL. WE KNOW HOW TO CRAFT AN INCREDIBLE DIET, BUILD BETTER HABITS, AND GET YOU THE BEST SLEEP OF YOUR LIFE. OUR GOAL IS TO HELP YOU MEET YOUR GOALS, SHORT TERM AND LONG.

  • IN A WORLD WHERE DR. GOOGLE DOES A BANG-UP JOB CREATING NEEDLESS ANXIETY, WE BELIEVE IT’S IMPORTANT TO HAVE A TRUSTED DOCTOR IN YOUR CORNER WHO KNOWS YOU—SOMEONE WHO CAN TAKE THE TIME TO HELP YOU FIND THE BEST SOLUTION FOR YOUR NEEDS.

    HAVING A DOCTOR YOU CAN REACH VIA TEXT, PHONE, EMAIL, VIDEO, AND IN-PERSON VISITS MEANS WE CAN BE PROACTIVE, AND GET THINGS SQUARED AWAY BEFORE YOUR PROBLEM BECOMES A PROBLEM. THAT SURPRISE SINUS INFECTION OR UNEXPECTED ISSUE CAN BE TAKEN CARE OF EARLIER, MEANING LESS HASSLE AND FEWER TRIPS TO EMERGENCY DEPARTMENT. EVEN BETTER, THERE’S NO WAITING ROOM INVOLVED.

    WE ALSO KNOW LIFE GETS A LITTLE BUSY SOMETIMES. FOR THE THINGS THAT SLOWLY CREEP UP ON YOU OVER THE YEARS, IT HELPS TO HAVE SOMEONE WORKING BEHIND THE SCENES TO PREVENT DISEASE DECADES DOWN THE ROAD, SO YOU CAN FOCUS ON THE HERE AND NOW.

    FINALLY, WE PLACE AN EMPHASIS NOT JUST ON TREATED DISEASE, BUT ON OPTIMIZING WELLNESS. WE’VE GOT THE BEST JET LAG PROTOCOL. WE KNOW HOW TO CRAFT AN INCREDIBLE DIET, BUILD BETTER HABITS, AND GET YOU THE BEST SLEEP OF YOUR LIFE. OUR GOAL IS TO HELP YOU MEET YOUR GOALS, SHORT TERM AND LONG.

  • DON'T WORRY, THERE ARE NO SHADY DEALS, WE PROMISE. OUR GOAL IS TO PROVIDE AS MUCH VALUE TO YOU AS HUMANLY POSSIBLE. TO THAT END, WE'VE NEGOTIATED DIRECTLY WITH THE LAB COMPANIES AND OTHER SUPPLIERS FOR EXCLUSIVE PRICING. WHEN IT COMES TO MEDICAL TESTS, WE DON'T LIKE ANXIETY AND GUESSWORK, EITHER.

  • WE GET THIS A LOT. THERE IS NO ADDITIONAL “OFFICE VISIT” CHARGE FOR OUR APPOINTMENTS, AND THERE NEVER WILL BE. WE THINK THINGS ARE SIMPLER THIS WAY. (IT’S KIND OF LIKE A CERTAIN ONLINE VIDEO STREAMING SERVICE, WHERE YOU ONLY KEEP A MEMBERSHIP, AND ARE NOT CHARGED FOR EACH TIME YOU WATCH A MOVIE). WHETHER YOU’RE SICK OR HEALTHY, HAVING A MEMBERSHIP MEANS NO “COVER CHARGE” AT THE DOOR. WE’RE HAPPY TO ELIMINATE THE HASSLES OF HEALTH CARE, WHEREVER WE CAN.

  • THE CURRENT MEDICAL CULTURE HAS EXORBITANT, HIDDEN PRICING EVERYWHERE, BECAUSE WHY NOT. REST ASSURED THAT WE DON’T DO THAT. FOR STARTERS, WE BELIEVE PART OF INFORMED HEALTH CARE IS PATIENTS GENERALLY KNOWING HOW MUCH THINGS ARE GOING TO COST, UPFRONT. IF WE’RE DOING A PROCEDURE IN THE OFFICE, ANY RARE, NOMINAL FEE (ON THE ORDER OF $5 TO $10 OR SO) IS DESIGNED TO COVER THE COST OF THE MATERIALS THEMSELVES, LIKE SYRINGES OR THE ACTUAL MEDICINE BEING INJECTED. THE VAST MAJORITY OF THESE SERVICES ARE ROLLED INTO THE MEMBERSHIP AND INCLUDED AT NO ADDITIONAL CHARGE. HAVE A MEDICAL REASON FOR AN EKG? YOUR MEMBERSHIP ALREADY TAKES CARE OF THAT. SAME WITH WART FREEZING. WE THINK THIS MAKES FOR BETTER CARE.

  • A: IN MANY CASES, DIRECT PRIMARY CARE MEMBERSHIP FEES ARE CONSIDERED ELIGIBLE EXPENSES FOR HSA AND FSA ACCOUNTS. HOWEVER, IT IS ADVISABLE TO CONSULT WITH YOUR SPECIFIC HSA OR FSA PROVIDER TO ENSURE ELIGIBILITY AND TO UNDERSTAND ANY SPECIFIC GUIDELINES OR LIMITATIONS THAT MAY APPLY.

  • YES, YOU CAN SWITCH TO A DIRECT PRIMARY CARE PRACTICE EVEN IF YOU ALREADY HAVE A PRIMARY CARE PHYSICIAN. MANY PATIENTS CHOOSE DPC FOR ITS PERSONALIZED AND PATIENT-CENTERED APPROACH, ENHANCED ACCESSIBILITY, AND COMPREHENSIVE CARE. IT IS RECOMMENDED TO INFORM YOUR CURRENT PRIMARY CARE PHYSICIAN ABOUT YOUR DECISION TO TRANSITION TO A DPC PRACTICE AND REQUEST ANY NECESSARY MEDICAL RECORDS TO FACILITATE THE TRANSITION OF CARE.

  • YES, DIRECT PRIMARY CARE SERVICES ARE AVAILABLE TO PATIENTS OF ALL AGES, FROM INFANTS TO SENIORS. AT THIS TIME EAST COBB DPC WILL BE LOOKING AFTER PATIENTS FROM 10 YEARS OLD AND UP DUE TO VACCINE REQUIRED AT YOUNGER AGES. WE WILL CONTINUE TO PROVIDE ALL WELL-CHILD VISITS, ADOLESCENT CARE, ADULT PREVENTIVE SCREENINGS, AND GERIATRIC HEALTH MANAGEMENT. THE FOCUS ON CONTINUITY OF CARE AND PERSONALIZED ATTENTION MAKES DPC SUITABLE FOR PATIENTS AT ANY STAGE OF LIFE.

If you have any additional questions or would like to learn more about Direct Primary Care, please contact us. We are here to provide you with the information you.

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